A Positive Reinforcement Model

PEARL is a Proactive Treatment Interaction that WESCO Industries has adopted into its culture. It is can be defined as “a social exchange between individuals that is intended to result in greater independence, autonomy, or inclusion for the one the individuals in the exchange.” PEARL is an acronym for Positive Early All Reinforce and Look, using non-technical words that are easily identifiable to most people, each component is backed by behavioral research or common sense which supports its inclusion. PEARL represents an applicable way to identify and describe components of desired human service interaction in a way that can be trained, understood and used by persons in helping roles. Its general interactional style is intended to provide the basis or foundation for anything else we do in the name of human service. Contact WESCO Industries to learn more!

“R. has made tremendous progress in the WESCO program.  Staff go above and beyond to always find a positive and encourage him to learn from his mistakes.  Day Hab has been a great environment, with so many fun things to choose from and also the opportunity to give back to the community.   Just a lot of good people working together to help R. mature and gain confidence and success.”

Scott Burroughs was nominated because while going out to start my work vehicle and clean off the snow it was discovered that Scott was already cleaning off all the Wesco vehicles used by staff. Scott was early in noticing all the vehicles needed cleaned off so staff could use them to go to their assigned places. Scott was positive completing this task despite the cold temperatures.

Hannah Sadler was nominated because while at the Masquerade Ball Hannah was EARLY in noticing that an individual was sitting alone. Hannah then came up to him and LOOKED for ways to get him to dance. Hannah asked him what kind of music he wanted to listen too. After he told her what he wanted she REINFORCED him that she still had it on her phone and would go find it. Hannah then found the song and had another Staff play it. Hannah then was POSITIVE and got out and danced with him. Thank you Hannah!

Lisa Fogerty adopted a family with three kids for Christmas. She purchased wonderful multiple gifts for each one of the kids. I asked Lisa if she wanted to personally give these gifts to the kids and her response was “I would prefer not to cause I know I will cry” but then she agreed to. It was heartwarming to watch Lisa as these kids opened their gifts. She truly cared to make sure that these kids would have a great Christmas. As Lisa had stated “People helped her out in her time of need and now she wanted to give to others in need”. And she did just that. The kids were so happy with their gifts from Lisa.

Shun Prothro goes above and beyond expectations required of his job. He stays late to help out and he picks up many extra shifts. Shun was proactive the night Steve D was having chest pain and high blood pressure and was willing to help out nursing by going to sit at another house while they took care of an issue.